Important – Please Read Before Purchasing
By purchasing a membership or service from Nadon Performance, you confirm that you have read, understood, and agreed to all of the following terms and conditions, in accordance with the laws of the Province of Quebec, including the Consumer Protection Act.
1. Nature of Services
Nadon Performance provides access to a women-only fitness facility and related services (including training, coaching, and programs). Membership grants facility access subject to the following parameters:
- Access is based strictly on the selected membership duration.
- Access is determined by the chosen options and packages.
- Access is valid exclusively during the active membership period.
2. Women-Only Environment
Nadon Performance is a fitness facility exclusively reserved for women. By purchasing a membership, you explicitly confirm that:
- You identify as a woman.
- You respect the unique nature and integrity of this environment.
Nadon Performance reserves the right to refuse or revoke facility access immediately if this policy is not strictly respected.
3. Access, Key Card and Security
- Access to the facility is provided via a personal, issued key card.
- Memberships are strictly personal and entirely non-transferable.
- It is strictly prohibited to allow entry or tailgating to any non-member.
Enforcement: Any violation of access regulations may result in immediate membership suspension or termination without eligibility for a refund.
For security purposes, please note the following:
- The facility may be monitored by 24/7 surveillance cameras.
- Members must comply with all posted and written rules at all times.
4. Membership Activation
New Members
Membership official duration begins when the member picks up her physical key card at the facility.
Existing Members (Renewal or New Purchase)
If the member already possesses an active key card, the membership begins automatically upon payment confirmation. Access privileges are activated remotely.
Member Responsibility
The member retains full responsibility for:
- Picking up her access card within a reasonable timeframe (if applicable).
- Ensuring her physical access is active and working properly.
- Contacting Nadon Performance administration immediately if any technical issue occurs.
Failure to pick up the card or utilize the membership does not constitute valid grounds for a refund.
5. Payment
- All payments must be completed online securely at the time of purchase.
- The membership is activated only after full, authorized payment is received.
- No facility access or service provisioning will be granted without a valid payment.
6. No Automatic Renewal
Memberships do not renew automatically. A new transaction and purchase are required at the end of the term to maintain active access.
7. Cancellation Policy (Appointments & Services)
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Notice given 24 hours or more: No cancellation fee applied.
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Notice given less than 24 hours: A fee of $20 + taxes will be charged.
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No-show without notice: A fee of $20 + taxes will be charged.
8. Suspension Policy
Membership suspension may be granted strictly under the following mandatory conditions:
- A minimum continuous absence of four (4) consecutive weeks is required.
- The formal suspension request must be submitted well in advance.
- Explicit administrative approval is required.
Key Conditions:
- No suspensions will be authorized for periods under four (4) weeks.
- The total suspension duration will exactly equal the approved absence period.
- Administrative processing fees may apply.
9. Refund Policy
All memberships and related services are strictly non-refundable, except where explicitly required by applicable provincial law.
10. Gym Rules
To maintain a safe, clean, and respectful training environment, all members agree to adhere to the following rules:
Hygiene & Respect
- Deodorant is strictly required.
- No strong perfume is allowed before training sessions.
- Mutual respect and kindness must be demonstrated at all times.
Cleanliness
- Clean all equipment thoroughly immediately after use.
- Apply provided cleaning products directly to cloths, never directly onto machines.
Footwear
- Clean indoor training shoes only.
- Outdoor shoes are strictly prohibited in all training areas.
Equipment & Facility Use
- Use all gym equipment safely and according to guidelines. Do not drop weights.
- Return all equipment to its proper designated storage after use.
- Keep walkways entirely clear. No food is allowed in training areas.
- Only securely closed bottles are permitted.
Environment
- Maintain reasonable audio and vocal volume levels.
- All personal phone calls must be taken outside the training facility.
Enforcement: Failure to comply with gym rules may result in immediate suspension or full termination of membership privileges without a refund.
11. Liability Waiver and Release
11.1 Health and Physical Condition
By purchasing a membership, you explicitly declare that you are physically able to participate in exercise, have consulted a healthcare professional if necessary, and fully understand your personal physical limitations.
11.2 Assumption of Risk
You acknowledge that physical activity involves inherent risks, including but not limited to: muscle injuries, sprains, falls, and accidents. You voluntarily and knowingly accept all associated operational and physical risks.
11.3 Use of Facilities
You agree to use equipment properly and safely, follow all posted and communicated rules, and diligently avoid any dangerous behavior.
11.4 Limitation of Liability
To the fullest extent permitted by law, Nadon Performance is not liable for injuries related to training, improper use of equipment, exceeding personal physical limits, or incidents occurring between members.
11.5 Release and Indemnification
You agree to release Nadon Performance from any liability and indemnify the business against any claim resulting directly or indirectly from your behavior, improper use of equipment, or failure to follow rules.
11.6 Personal Belongings
Nadon Performance is not responsible for lost, stolen, or damaged personal items within or around the premises.
11.7 Unsupervised Access (24/7)
You acknowledge that certain operating hours may be completely unsupervised. You are solely responsible for your own safety and explicitly use the facility at your own risk during these times.
12. Code of Conduct
All members must maintain respectful behavior, contribute to a safe and positive environment, and follow all rules and instructions. Nadon Performance reserves the right to suspend or terminate access at any time for non-compliance.
13. Emergency Situations
Members must promptly follow all instructions given by facility staff or emergency services personnel.
14. Governing Law
These terms and conditions are governed exclusively by the laws of the Province of Quebec.
15. Acceptance of Terms
By completing your purchase, you formally confirm that:
- You have read and completely understood these terms.
- You accept all detailed policies, terms, and conditions.
- You agree to comply fully with all facility rules.
- You assume all physical and legal risks associated with training.
